Terms and Conditions
Terms and Conditions
Welcome to Molos Art Gallery and Store! These Terms and Conditions govern your use of our website and the purchase of products and services from us. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order.
Products and Services
Molos Art Gallery and Store offers a variety of art products, including paintings, drawings, sculptures, ceramics, and souvenirs, as well as workshops in ceramics and painting.
Ordering and Payment
We accept payment via credit cards and bank transfers. Payment is processed securely through our payment gateway.
International shipping is handled via DHL Express, and shipping costs for your order will be calculated and displayed at checkout before payment is processed
Freight forwarding fees will be added to the total cost at checkout for the international shipping.
Shipping and Delivery
Molos Art Gallery and Store ships internationally:
Guidelines regarding times of delivery:
Kosova 1-3 working days
Albania and North Macedonia approx. 3-5 working days
Europe approx. 1-3 working days
USA approx. 1-3 working days
Returns and Exchanges
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You have the possibility to return or exchange your orders as following.
In two days of purchase from Kosova.
In one week of purchase from Europe and USA. - To be eligible for a return or exchange, the item must be unused, in its original condition, and accompanied by the original invoice.
- Damaged products will not be accepted for return or exchange.
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Return shipping costs are the responsibility of the customer. When we receive you parcel and the items are approved we will return the order amount to your account used for the purchase.
- Returns or exchanges can be sent or returned to our shop at the following address: Molos art Gallery and Store, Magjistralja Prishtine- Ferizaj, Kalabri Prishtine.
Workshop Reservations
Workshop reservations are non-refundable, but you can arrange new dates by contacting us.
Our address for workshop attendance is Magjistralja Prishtine- Ferizaj, Kalabri
Prishtine.